Frequently Asked Questions

Everything you need to know about your Waffle House team gear.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is the return policy for official uniforms?

Unworn and unwashed items with original tags can be returned within 30 days of purchase. Please note that custom-embroidered items are final sale.

Are these the same shirts worn in the restaurants?

Yes, all apparel on this webstore is authentic, restaurant-grade quality designed to meet the official Waffle House dress code requirements.

Do you offer bulk discounts for unit managers?

We offer special pricing for bulk orders of 20 items or more. Please contact our corporate sales department via the contact form for a custom quote.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and digital wallets like Apple Pay and Google Pay. We do not currently accept payroll deductions.

How should I care for my work waffle-knit shirts?

To maintain the color and fit, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach on embroidered logos.